January 1, 2015 Update
Pam and I have retired. Our sincere thanks to all of our wonderful clients that trusted us for the last twenty plus years to be their partners in helping them with their telecommunication needs. It has been an amazing and rewarding journey.
TecTel Solutions is an Independent Consulting Firm offering information technology and telecommunications consulting in the following areas: needs analysis, research, RFP preparation, vendor selection, financial justification, contract negotiation and project management and implementation.
TecTel Solutions' Mission Statement: "TecTel Solutions strives to provide the highest quality independent information technology and telecommunications consulting services through the development of a partnership with clients based on mutual respect and consensus building. TecTel Solutions encourages and promotes the technical and managerial growth of client staff and derives professional satisfaction from end-user acceptance of new technology."
TecTel Solutions' Services include analysis, strategic technical planning (convergence of voice and data VoIP), design, RFP preparation, recommendation and project oversight for LAN/WAN networks, MPLS networks, fiber networks, cabling systems, long distance networks, intelligent networks, Centrex systems, IP PBX systems, VoIP technology ACD call centers, CTI systems, IVR systems, voice mail systems, multi-media messaging systems, presence collaboration, call accounting systems, telephone operator productivity systems, enterprise management systems (NOCs), VoIP management systems, service management systems, automated notification systems, automated IP PBX E911systems and E911 Public Safety Answering Point (PSAP) systems.
TecTel Solutions’ Client List includes, healthcare providers, hospitality, higher education, education (K-12), county governments, property management, retailers, not-for-profit organizations, financial institutions, law firms, manufacturers, insurance companies and the United States Federal Judiciary.
TecTel Solutions’ Founders Mike and Pam ave more than twenty-five years of executive level experience in telecommunications, information technology planning and implementation. The Daileys excel in documenting, analyzing and justifying the cost of system purchases and technological expansion. Together, Mike and Pam founded TecTel Solutions in 1994 to provide superior executive level analysis, planning and implementation assistance to clients. Mike and Pam are members of all major manufacturer consultant liaison programs. The manufacturer consultant liaison programs support the consultant community with technical support and high level access to the manufacturer's management team.
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